Ross Stevenson, L&D technologist and creator of the Steal These Thoughts! newsletter, has spent the last three years helping companies roll out AI. His finding: AI is everywhere, and in most companies almost nothing has actually changed.
In this MicrolearningCONF session, he shares five lessons drawn from Stripe, Chime, Canva, and ServiceNow.
Why…
- deploying AI isn't the same as enabling people
- hype makes adoption harder
- most people never experiment past "write this email for me"
- you should design playgrounds instead of courses
And why AI fluency only sticks if people use it every day. A lunch-and-learn won't get you there.