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Kristy Rosano
Director of Sales Education

How to reach people who don't open your LMS

Kristy Rosano, Director of Sales Education at Philips Healthcare, pulled the plug on her previous microlearning vendor and started texting her field sales reps directly. Result: 99% user adoption across the $2B patient monitoring business.

In this MicrolearningCONF session, she shares:

  • how 7taps with AI features replaced clunky tools
  • how scavenger hunts and QR codes in the learning lab turned training into a game her reps actually played
  • why she keeps coming back to her customer success manager for new ideas