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Julianna Scappaticci
Senior Education Specialist, Geisinger

How to design impactful continuing education

Julianna Scappaticci from Geisinger rebuilt faculty development with one weekly email and staff started asking for more.

In this MicrolearningCONF session, she breaks down exactly how she did it:

  • Why she chose Substack over mass emails — and how opt-in changed everything
  • How 3-minute modules turned into 2,100+ learning "doses" over time
  • The design decisions that made completion tracking actually reliable
  • How she bundled SCORM modules into the LMS for CME credits
  • What happened when staff went from ignoring training to actively seeking it out