Learn how to captivate retail sales teams through effective microlearning strategies.
In this 17-minute session, Lucy Primrose, Senior HRBP & Organizational Development, Europe at SquareTrade shares how they transformed retail training with microlearning.
Through storytelling Lucy demonstrates:
- How to effectively upskill sales teams in a fast-paced environment
- How to pack complex product knowledge into digestible modules
- How to create engaging microlearning that fits into retail workflows
- How to measure the impact of learning on sales performance and customer satisfaction