How COOP disrupts retail: 5 strategies to steal

How do you make retail training engaging, fast, and impactful? Henriette Sørby and Merete Laugerud Holsted from the L&D team of Coop Norway share 5 microlearning projects that transformed performance across 1,200 stores and 28,000 employees.

In 15 minutes, you’ll learn:
• How a microlearning campaign helped triple burger sales
• What learning tweak drove a 300% increase in product signups
• How weekly microlearning built a learning culture
• How IT security training went from dreaded to “surprisingly fun”