Not every learning need is a course

Daniel Iglesias, Instructional Designer at AdventHealth, and Nancy Copenhafer (Maldonado), Nurse Professional Development Manager, walk through how a 100,000-person hospital system across nine states decides which tool fits which need: Workday for compliance, Articulate for structured eLearning, 7taps for reinforcement and just-in-time, a job aid for step-by-step reference, and a simple email when it's awareness only.

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In this MicrolearningCONF session, they share the decision framework, the guardrails (one outcome, 3 to 5 minutes, branded templates, clear owner, iterate with data), and how 7taps now reaches clinical staff on the floor and patients at home in both English and Spanish.

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